Payment Policy

About Credit/Debit Card

To set clear customer expectations: We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. All store prices and checkout charges are stated in U.S. dollars (USD). The payment options actually available for an order are displayed securely at checkout.

For practical reference and transparency: Payment information is encrypted and processed by Shopify and authorized payment providers. Lava Lamp does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

For clarity and customer reference: Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

Under this customer policy: Taxes are charged when required by applicable law and are calculated or displayed during checkout. We do not promise a fixed tax exemption.

As a clear operating standard: Approved refunds are returned to the original payment method within 5–10 business days after return inspection and approval. A bank or card issuer may need additional time to post the credit. Payment questions may be sent to Support@lavalems.shop or 8285821256.

Merchant Contact Details
Legal business: Lava Lamp
Trading name: Lava Lamp
Support email: Support@lavalems.shop
Customer care phone: 8285821256
Merchant address: 62 Library Ave, Rutland, Vermont, 05701, United States