Terms of Service

Store-Specific Service Terms

For a clear statement of our approach: Standard shipping for U.S. orders is free. Orders are typically processed in 1–2 business days and estimated carrier transit is 4–6 business days after dispatch. These timeframes are estimates, not guarantees.

To set clear customer expectations: Customers may ask for a no-reason return or exchange within 30 days after delivery. Lava Lamp pays approved return shipping and provides a prepaid label or equivalent arrangement. Approved refunds are issued to the original payment method within 5–10 business days after the returned item is received, inspected, and approved. Orders may be canceled before shipment; after shipment, the Refund Policy applies.

For practical reference and transparency: Payment is processed through the methods displayed at checkout, including Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. The Refund, Shipping, Payment, Privacy, Contact, About, and FAQ pages form part of these Terms.

For clarity and customer reference: Questions about these Terms may be sent to Support@lavalems.shop, 8285821256, or 62 Library Ave, Rutland, Vermont, 05701, United States.

Merchant Contact Details
Legal business: Lava Lamp
Trading name: Lava Lamp
Support email: Support@lavalems.shop
Customer care phone: 8285821256
Merchant address: 62 Library Ave, Rutland, Vermont, 05701, United States