Privacy Policy

For straightforward customer guidance: U.S. Privacy, CCPA/CPRA, Google Ads, and Cookie Supplement

For a clear statement of our approach: We collect identifiers and contact details, order and transaction information, payment-related records handled by our payment processors, device and browser information, approximate location derived from IP address, website activity, advertising interactions, communications, and inferences used to improve our services. We collect this information directly from you, automatically through cookies and similar technologies, from Shopify and service providers, and from advertising or analytics partners.

To set clear customer expectations: We use personal information to provide the website, process orders and payments, arrange free standard shipping and returns, provide customer care, prevent fraud, maintain security, comply with law, analyze performance, improve our products and services, and operate Google Ads, including Remarketing and Conversion Tracking.

For practical reference and transparency: Cookies and similar technologies support essential store functions, preferences, analytics, fraud prevention, advertising measurement, and personalized advertising. Google and its partners may use cookies or similar identifiers to measure advertising and show relevant ads. Customers can use browser controls, available cookie controls, Google advertising settings, and legally recognized opt-out signals to manage these uses.

For clarity and customer reference: We do not sell personal information for money. Some disclosures to advertising or analytics partners may be considered a sale, sharing, or targeted advertising under the CCPA/CPRA or other U.S. state privacy laws. Eligible consumers may ask for access, correction, deletion, portability, information about categories collected or disclosed, and an opt-out of sale, sharing, or targeted advertising through a Do Not Sell or Share request. We honor Global Privacy Control (GPC) signals where legally required and do not discriminate against consumers for exercising privacy rights.

Under this customer policy: We retain information only as long as reasonably necessary for the purposes described, including order administration, customer care, fraud prevention, tax and accounting obligations, dispute resolution, and legal compliance. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure.

As a clear operating standard: Our services are not directed to children under 13, and we do not knowingly collect their personal information. To submit a privacy request or authorized-agent request, contact Support@lavalems.shop or 8285821256. We may verify identity before completing a request. Privacy requests may also be mailed to 62 Library Ave, Rutland, Vermont, 05701, United States.

Merchant Contact Details
Legal business: Lava Lamp
Trading name: Lava Lamp
Support email: Support@lavalems.shop
Customer care phone: 8285821256
Merchant address: 62 Library Ave, Rutland, Vermont, 05701, United States